Identifying sub-activities in different departments
This company is based on health and wellness to everybody. The company is determined in making a difference to the clients by its maximum potential capacity and by optimizing on service delivery to its clients (christof, 2018).
The company was started in the year 2000 when it became the great visionary of the future of its clients in health and wellness. This Australian company is based on manufacturing, distribution, and advisory departments that breed an intermediary between its clients. Based on its objectives and mandate, the company manufactures different products in accordance with the needs of their clients in order to deliver a natural health approach to the community (christof, 2018).
Just like other companies, this company has a management system that best suits its operations in the industry. The company has different departments which are headed by a different individual with distinct qualifications to handle the company. To start with, the company has the chief executive officer, the chief financial officer, the head of sales, the production manager, the chief marketing officer, the head of the customer service, and the head of teams. Every department has its specialty and activities to carry out (Michel, 2015).
In this company, we are going to identify the different sub-activities with respect to the primary activity. To start with, we are going to identify the sub-activities of the chief finance officer. This office is responsible for making all the financial decisions of the company in order to enable operation at no loss. The department is responsible of executing payroll to the employees of the company, making payables to the respective areas with respect to their contribution and input towards the company’s objectives, and lastly receiving payments as a result of products offered to clients and also services delivered to them in the line of duty. The next department is the chief marketing officer who is responsible for observing the market on behalf of the company and creating strategies on the marketing of the company’s products and services (Grant, 2018). This department examines the proceedings of the company in the market comparing it to its competitors and finally evaluating the market position of the company which should be favourable to its operations. The sales department is closely related to the marketing department ad they work together. The proceedings from the marketing department are used to determine how sales will be made in order to provide profit for the company. This department is responsible for handling supermarkets clients and retail clients. The supermarket sales are made in wholesale while the retail sales are made individually to clients without intermediaries. The other department is the department of production manager which has different sub-activities. These sub-activities include the development of products, procurement, and quality management. These sub-activities relate differently to the operation of the company. To start with, the development of products is mainly how new products are brought into existence from prior products in accordance with the needs of the customers and their necessity in the market. The procurement department is responsible for obtaining all the required equipment in the company for its operations and all the materials required in the manufacturing process (Shakibazadeh, 2018). The quality sub-activity takes into account the standard of the products and services offered to its client in line with its operations. The next department is the customer service department which also has different sub-activities. This department is responsible for examining how services are delivered to their customers. In this case, the services are offered to the customers on the retail perspective of sales or on wholesale perspective to the supermarkets. The next department is teams and people (Heinrich-Morrison, 2015). This department has different sub-activities which include the relationship between individuals in the company and their performance, and also the relationship between different teams in the operations.
Value-creating activities and their links
Different sub-activities from different departments have different proceedings for the company. In this case, the department of finance, despite having different sub-activities, some of these activities have no value while others add value to the company. In this department, only the receivables will create value to the company; the other sub-activities will serve as expenses to the company (payables and payroll) (Wakerman, 2017). In the marketing department, the analysis and examining of the market standards might cost the company, but in the long run, it will yield when the strategies are used in determining the progress of sales. In the department of sales, all the sub-activities (supermarket sales and retail sales) will create value to the organization since they all lead to the generation of income in retail and also in wholesale (through the supermarkets). In the department of production, two of the three sub-activities create value to the organization, and they include product development and quality control. Product development offers the company the competitive advantage over its competitors by providing unique products to its clients while quality control ensures that all the products and services offered are in their best quality. The department of customer service creates value to the organization by ensuring that all the services offered by the company to its clients are outstanding. The department of people and teams creates value to the organization management by ensuring that the relationship between different individuals in the organization yields to a positive output and that between different teams is exceptional even before the intended customers (Fortenberry Jr, 2016).
There are links between value-creating activities and the main sub-activities. In the department of finance, the link is the clients who make payments to the company for services offered and products provided for. In the marketing department, the link is the key strategies available for marketing to distinguish the company from its competitors. In the department of sales, the link is the products and services being offered. In the department of production, the link is the uniqueness and quality of products. In the department of customer service, the link is the quality of services provided to the customers. In the department of people and teams, the link is the degree of the relationship between individuals and teams in the organization (Hall, 2017).
In Latureae, operation administration alludes to attention on the practices intended to screen and deal with the majority of the procedures inside the generation and the circulation of items and administrations. The biggest exercises that operations administration centres around are, item creation and administration advancement, and the proficiency with which both are dispersed. Overseeing buys, observing stock and safeguarding quality are the essential objectives. Operation administration regularly incorporates investigating a Laureate’s interior procedures. Eventually, the manner in which that an association completes activities administration relies on the idea of items or administrations that it offers.
Using the porter’s value chain model, the major activities can be identified and also sub-activities in the latureae business model.
Operations Management
This value chain model shows that primary activities are the activities that are related directly to the support of products and services. On the other hand, the secondary activities are the activities that assist the primary activities and also form the basis of an organization. The model can be drawn as shown below (Holsapple, 2001). It also shows the different support activities and what they entail.
According to Porter’s value chain model, Latureae business model can be classified into primary activities and support activities as it can be seen below.
The major activities may include primary activities and sub-activities;
The department of finance, the department of sales, the department of customer service.On the other hand, the support activities may be classified as the following; the department of people and teams, the department of production management, the sub-activity of procurement, the sub-activity of the development team, the sub-activity of business analysis, and the sub-activity of quality control (McPhee, 2006).
Conclusions
The expanded conspicuousness of the utilization of innovation in the medicinal services presents unsurprising difficulties for some lay clients, particularly individuals with low wellbeing proficiency, psychological hindrance, or constrained innovation encounter. For instance, remote medicinal services administration might be more compelling when it is bolstered by innovation, and different electronic social insurance applications have been created for this reason (Fortenberry Jr, 2016).
Latureae needs to expand its income and edges similarly as the obstacle for development is expanding and costs frequently are declining. Under those conditions, many-sided quality makes a genuine delay execution. It backs off basic leadership, includes shrouded costs, blocks advancement and harms client connections. Basically, the specific methodologies that human services organizations sought after to convey development currently undermine it.
For the accomplishment of Latureae, many-sided quality is depended on with the end goal to upgrade client arrangement and advance development.
Diminishing many-sided quality and the auxiliary costs that it makes can likewise enable the general chief to manufacture a more advantageous benefit and misfortune articulation that can withstand showcase unpredictability without relying upon optional cost-cutting and slice and-consume headcount decreases. With the market structure and the general capacity of the association rising 75%, there is a market hole being secured from the position articulation of the organization in the market which has a high flexibility income change over capital accessible by 25%
Healthcare facilities have different departments which should be taken into serious considerations. These departments can be generally categorized as the healthcare technologies, service providers and management team, commitment environment and the knowledge gap which require analysis and development within the course of evaluation (McCullough, 2010).
I would recommend that there be put in place technologies to regulate consumers, a guidance system should also be developed on the usability of healthcare resources which should be easily accessible, and also improving the adverse reporting systems within the organization to enhance awareness of all activities taking place in the organization (Prince, 2016)
The lateral company needs to establish a blame-free environment for its employees in order to enhance transparency at work which in turn enhances the customer trust on the organization thus leading to positive results for the organization and the customers/ clients. Customer relations is one thing that should also be taken care of in great concern since that is the base of the company’s reputation to its clients, competitors and the administrative bodies of the health departments at large. The company’s reputation is something that every individual in the organization should owe their responsibility to since it controls more to the public opinion which acts in accordance to the clients’ involvement in the organization (McPhee, 2006).
Applicable expert practice and support gatherings ought to create suitable accreditation, credentialing, as well as preparing guidelines that will plan formal parental figures to give care in the home, create proper educational and preparing materials for casual guardians, and give direction to all guardians to work successfully with other individuals included (Fortenberry Jr, 2016).
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Michel, J. C. (2015). the ideal work plan versus the practical work plan in health facilities management. Tropical Medicine & International Health, 167-168.
Prince, M. C.-H. (2016). World Alzheimer report 2016: improving healthcare for people living with dementia: coverage, quality and costs now and in the future.
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