Diversity and Cross-Cultural Communication
Discuss about the Cross Cultural Validation of Tourism.
The essay helps in analysing the different kind of contemporary issues in the process of business communication. The different kind of issues has to be highlighted as this will help in understanding the different kind of fundamental challenges along with opportunities that creates such issues for the business communication.
The main aim and purpose of the essay is to analyse the main causes of the issues in the business communication that is caused due to different kind of contemporary issues. The different kind of conflicts along with conformity has to be analysed in an effectual manner that will provide different kind of solutions to such issues in an effectual manner.
The structure of the essay will include the different kind of analysis of the diversity, cross cultural employee turnover and ethical issues that is faced by the organizations. Different kind of issues has to be analysed with different kind of strategies that will remove such issues.
Communication is essential in nature in the different organizations as this will help in solving the different kind of issues such as cultural and other ethical issues. Communication is essential when this will help in solving the gender bias and focus on the viewpoints of the different individuals in an effectual manner (French 2015).
Effective kind of communication is essential in nature wherein this helps in the development of the organization in an appropriate manner. Proper planning, organizing and motivating the employees is essential in nature in the organizations that will create proper building block for the organization as well.
The different kind of organizations are reliant on the communication wherein it includes exchange of different ideas along with information and this will help the organization in performing better in the future as well. Process of communication is essential in nature wherein this includes two or more individuals and this is essential in nature to make the process effective in nature. Communication is the transferring of the different information that helps the person to understand and analyse the purpose of the message (Neuliep 2017).
There are different kind of contemporary issues in the process of business communication that can create huge issues. One of the main issues is cross cultural communication that creates problems in the effective communication process. The different kind of problems related to cross cultural communication goes beyond the written and spoken language of the other culture.
Ethical Issues in Business Communication
These kinds of barriers are usually caused by different kind of semantic barriers and differences along with connotation of words along with differences in the perceptions and tones. Non-verbal communication has different kind of meanings in different kind of countries. The cross-cultural difference can be reduced to a huge degree when the differences are realized by the receivers and senders (Nolan and Morley 2014).
The emphasis should be more on the different kind of description rather than the entire interpretation and the interpretation should never be considered as the final rather it should be taken as developing. The cross-cultural issues can create huge kind of language barriers and there can be different kind of non-verbal differences as well.
The language barriers create huge difficulty in the communicating with the other person in an ineffective manner. Proper ascertainment has to be done by the different organizations in order to reduce such issues with implementation of different kind of strategies such as understanding the tone and perception of the individuals in an appropriate manner.
Furthermore, there are ethical issues in the business communication process wherein it there is no communication privacy in the organizations. It is seen that communication in the organization plays a major role in presenting the ethical image to people inside along with outside the entire organization. An ethical issue centres wherein the organization will disclose to different employees along with suppliers that will operate in an effectual manner (Thomas and Peterson 2017).
There are different employees who want information about the different planned layout along with transfers that could disrupt the lives of the individuals. The customers require to know the safety of the different products and services along with analysis of the level of the errors and the results of the different kind of testing programmes. The different suppliers of the company require to know about the process of contracting and the basis of commitment in an effectual manner.
A growing ethical issue is surrounding the privacy of communication in the organizations. The employees in the organization can leak the different kind of official and essential information that should not be revealed to anyone without the consent of the higher officials of the company (North and Fiske 2015). This kind of ethical issue will grow in future if proper kind of security measures are not taken into consideration and this will become a major issue in the technological world and organization as well. The ethical issues in the process of communication includes distorting visuals wherein it includes making a product bigger or changing the graph scale and charts to conceal and exaggerate the differences. The other unethical issues are plagiarism wherein it includes stealing the work of others and claiming the work as their own and this can cause huge issues in the organizational management activities (Samovar et al. 2014).
Communication Barriers in Technology Era
Furthermore, communicating ethically is essential in nature wherein proper maintenance of the relationship with the audiences is essential in nature and this avoids withholding the crucial information and the accuracy of information is less in nature as well. the ethical measures have to be taken into consideration and solve them in an effectual manner as well. It can be seen that the proper ethics training to solve the issues in an effectual manner (Cerdin and Brewster 2014).
However, the communication and technology are the other kind of issue in the business communication process wherein the emerging kind of technologies have led to different kind of major changes in the process of organizational communication. The mobile devices remain the major device of communication among the different individuals in the developed nations and this kind of technological advancements is growing in use that is causing major trouble in the organizational process of communication (Stahl and Tung 2015).
The different kind of personal computers along with other laptop devices are increasingly utilized as the medium of the communication. When the different kind of personal computers have fax devices along with modems, the different kind of individuals in the organization needs to communicate with the individuals and this is a huge pressure as this kind of communication can be leaked from one person to the other person without any kind of security as well (Tjosvold 2017).
Multimedia personal computers are the revolutionary changes in the field of the communication. Such kind of computers features include sound boards, scanners along with CD-ROMS and for the different kind of advanced users, it is essential in nature to utilize the different kind of features in an effectual manner (Gilson et al. 2015). However, this is one of the major issues in the business communication process as this can leak the different kind of information in an ineffective manner. Furthermore, proper designed presentations can create dramatic effects on the audiences and this is creating positive impact on the company as well.
Lastly, women men communication is the other communication issue or barrier in the communication process wherein it is seen that the men are enjoying dominant kind of position in the organizations. There has been huge discrimination among the different men and women in the workplace and this is causing and creating discrimination among them. This is one of the other contemporary issues in the process of business communication and it create gaps between men and women as well (Van Dyne, Ang and Tan 2017). Proper kind of mutual understanding is required to be done between them as this will bridge the gaps between them as well.
Communication Barriers between Men and Women
It is seen that there are different kind of discrimination among the male and female employees in different organization that is creating huge pressure on the female employees. Proper usage of the different theories of communication is essential in nature wherein this will help in reducing the cultural differences with the help of the brainstorming sessions and reduce such differences with the help of communication channels as well.
The different kind of barriers or the hierarchy problems can be reduced in the organizations with the implementation of proper cultural analysis that will help them in understanding the viewpoints of all the employees effectually.
Cultural Studies Theory of Communication helps in solving the different kind of cross-cultural issues in the organizations wherein different kind of culture are accepted in the organizations and this helps in reducing the cross-cultural issues and differences when it is realized by receivers and senders. The proper kind of emphasis has to be given on the different kind of word connotation and this will help in solving the different kind of cross cultural differences among the individuals in the workplace (Tarhini, Hone and Liu 2015).
Confirmation bias theory of communication is the other theory that will help in understanding the discrimination along with biasness in the workplace. Proper ascertainment has to be done in the process of communication wherein this will help the individuals in looking into the world with equality and there is no such discrimination among the individuals as well (Barak 2016). Furthermore, the Genderlect theory is the other feminine and masculine communication style wherein the two-distinct kind of cultural dialects wherein it helps in proving that no one is superior than the others and Genderlect states that these kinds of communications are different in the focus and there will be no biasness in the process of communication as well. Both female and male employees are equally essential in nature as this will help in building proper rapport and connection as well.
Cognitive Dissonance Theory is one of the other theory wherein it will help in reducing the different kind of conflicts between the different individuals. The respective theory helps in suggesting that the person looks for the balance in the different kind of beliefs and it will help in reducing the dissonance and this will avoid hearing opposing viewpoints of the change in the beliefs of the human and match their actions (Almutairi, McCarthy and Gardner 2015).
Strategies to Remove Communication Barriers
These are the different kind of communication theories that will help in solving the different kind of contemporary issues in an effectual manner. The communication theories help in solving such issues with implementation of different strategies that include the equality among the different individuals in the workplace. The genderlect theory helps in solving the different issues in the process of communication by building status and independence as well (Ahammad et al. 2016).
Furthermore, proper analysis has to be done by the different kind of organizations wherein these kinds of theories will help in removing the discrimination of the male and female staffs at the workplace as well. The theory of planned behaviour is the same kind of theory that will help in perform the behaviour in an effectual manner. The cross-cultural issues will be solved in an effectual in nature that will provide proper views on the different kind of analysis that will help in introducing proper views on the cross-cultural communication between the different culture individuals (Ahammad et al. 2016).
Conclusion
Therefore, it can be concluded that there are different kind of communication barriers in the organizations as this is creating huge pressure on the organizations along with employees. There are different kind of communications issues such as cross-cultural issues and other discrimination issues.
However, there are different kind of communication theories that has been applied in the different organizations wherein this will help in solving the different kind of cultural issues and it helped in understanding the paradigm and this helped in setting regular time to communicate with the different individuals in an effectual manner.
Lastly, it has been seen that the communication barriers are creating huge conflict in the workplace that is creating ineffective behaviours among the different individuals in the organization. The proper and effective communication is essential in nature wherein this will help in identifying and sharing effective communication and obtain the data with proper survey in an effectual manner.
References
Ahammad, M.F., Tarba, S.Y., Liu, Y. and Glaister, K.W., 2016. Knowledge transfer and cross-border acquisition performance: The impact of cultural distance and employee retention. International Business Review, 25(1), pp.66-75.
Almutairi, A.F., McCarthy, A. and Gardner, G.E., 2015. Understanding cultural competence in a multicultural nursing workforce: Registered nurses’ experience in Saudi Arabia. Journal of Transcultural Nursing, 26(1), pp.16-23. Barak, M.E.M., 2016. Managing diversity: Toward a globally inclusive workplace. Sage Publications.
Cerdin, J.L. and Brewster, C., 2014. Talent management and expatriation: Bridging two streams of research and practice. Journal of World Business, 49(2), pp.245-252.
French, R., 2015. Cross-cultural management in work organisations. Kogan Page Publishers.
Gilson, L.L., Maynard, M.T., Jones Young, N.C., Vartiainen, M. and Hakonen, M., 2015. Virtual teams research: 10 years, 10 themes, and 10 opportunities. Journal of Management, 41(5), pp.1313-1337.
Kim, J.H. and Ritchie, J.B., 2014. Cross-cultural validation of a memorable tourism experience scale (MTES). Journal of Travel Research, 53(3), pp.323-335.
Neuliep, J.W., 2017. Intercultural communication: A contextual approach. Sage Publications.
Nolan, E.M. and Morley, M.J., 2014. A test of the relationship between person–environment fit and cross-cultural adjustment among self-initiated expatriates. The International Journal of Human Resource Management, 25(11), pp.1631-1649.
North, M.S. and Fiske, S.T., 2015. Modern attitudes toward older adults in the aging world: A cross-cultural meta-analysis. Psychological Bulletin, 141(5), p.993.
Samovar, L.A., Porter, R.E., McDaniel, E.R. and Roy, C.S., 2014. Intercultural communication: A reader. Cengage Learning.
Stahl, G.K. and Tung, R.L., 2015. Towards a more balanced treatment of culture in international business studies: The need for positive cross-cultural scholarship. Journal of International Business Studies, 46(4), pp.391-414.
Tarhini, A., Hone, K. and Liu, X., 2015. A cross?cultural examination of the impact of social, organisational and individual factors on educational technology acceptance between British and Lebanese university students. British Journal of Educational Technology, 46(4), pp.739-755.
Thomas, D.C. and Peterson, M.F., 2017. Cross-cultural management: Essential concepts. Sage Publications.
Tjosvold, D., 2017. Cross-cultural management: foundations and future. Routledge.
Van Dyne, L., Ang, S. and Tan, M.L., 2017. Cultural intelligence. Oxford University Press.
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