Imagine that leadership in your health care company required you to take this course for professional development. They now want you to present to them what you have learned.
Create a 12-slide presentation outlining what you learned from the course. Include the following:
THIS LIST WAS OUR WEEKLY OBJECTIVE LIST TO PROVIDE YOU WITH AN IDEA OF THE THINGS THIS COURSE COVERED
THE PRESENTATION SHOULD BE A COURSE SUMMARY
- 1.2 Explain the role perception plays in communication.
- 1.3 Identify the principles of cross-cultural communication.
Describe the principles of verbal and nonverbal communication.
- 2.2 Explain the importance of active listening in the workplace.
- 2.3 Explain how supportive and defensive climates can improve relations in the workplace.
- 2.4 Describe how technology affects communication. Describe the importance and characteristics of interpersonal relationships in the workplace.
- 3.2 Describe different types of conflict.
- 3.3 Identify strategies for conflict management. Explain the importance of effective consumer relations.
- 4.2 Determine strategies for effective consumer relations.
- 4.3 Explain the importance of teamwork in the workplace.
- 4.4 Identify strategies for effective team communication and collaboration
- Explain the importance of positive employee relations.
- 5.2 Determine best practices for workplace communication)
Create a 12-slide presentation outlining what you learned from the course. Include the following:
•Important concepts from each week
•Best practices for workplace communication
•Examples of how you can apply best practices
Include at least two outside sources.
Include detailed speaker notes.