In two different paragraph give your opinion to Pearlina Fields and Leeza Hall
Pearlina Fields
It is very important that organizations maintain and improve the culture, learning, and the quality of healthcare. The importance of these attributes within an organization is to enable the new behavior, actions, and staying on top of current policies and standards according to the government. The organization would have to make sure that they are promoting healthy change with their employees by recognizing that change can take a while but it is worth it. Getting management involve with change is very important for the non-management employees because it shows that everyone needs to follow the new wave of change and new learning. According Dr. Chessare in the article “Changing Healthcare means changing healthcare culture”, stated that organizations needs to be more introspective and focus on what it is that our communities, patients, and country needs us to do”.
Also, coming from the same article, “a healthy organizational culture should define expectations for individual caregivers’ performance in critical areas like quality of care, patient safety, patient experience and operational efficiency. When an organization’s culture expects leaders to embrace defined goals, and gives individuals the tools and guidance they need to realize that performance, the results tend to fall in line with the desired outcomes. The strongest cultures thrive, even during periods of the greatest stress, because their caregivers have the confidence to navigate whatever challenges are placed in front of them. Leaders must have two-way conversations with employees and clearly define the organization’s vision so they understand and buy-in to it. We tell new folks the expectation is they will do every time what they would want done to their own loved ones. And underlining that vision is the idea that we are always striving for continuous improvement. The best way to influence behavior is to thank and celebrate people who exhibit this culture, and for those who don’t, we have direct, discrete conversations with them. The literature suggests you get more out of celebrating successes than highlighting failure, but you’re not a great manager if you don’t have a conversation with someone whose behaviors are at odds with the vision” (Becker Hospital reviews). Team work is very important in the CQI process because the team is what makes the full success of the organizations CQI. As the old saying “there is no I in team” which basically no one could ever run an organization by themselves and think that they would have success.
Reference:
https://www.beckershospitalreview.com/hospital-management-administration/changing-healthcare-means-changing-organizational-culture-3-health-system-leaders-weigh-in.html
Leeza Hall
Discuss the role and importance of organizational culture in promoting organizational change, organizational learning, and quality of healthcare is extremely important because there are so many different types of people all around the world, we all were raised differently it is important to respect others just as you want respect for how you were raised. It is important to get a good understanding of these different cultures.
Another thing is that management and high ups should strive to be the best leaders they can possibly be, a positive atmosphere will create a more productive work day, recognizing their accomplishments will give them the “want too” attitude resulting in a better environment for everyone. Team work is vital in the work place, every person has a task that complements the other keeping the QI up to par creating a well-oiled facility, happy employees , stake holders and management team.
This topic was sort of difficult me, so any tips or information that will make this easier for me will be greatly appreciated!!