II. Process Analysis
A. Hiring Process:
Part 1 – To understand what the new hiring system needs to do for CIC, you will first analyze the current hiring process (often referred to as the “as-is process”). The stakeholder interviews in the CIC Case Study provide some needed information about how the process is currently conducted, but you may need to make some additional logical assumptions. You will need to combine the steps that each interviewee discusses and organize them into a logical sequence showing the high-level start to finish process. First, insert an introductory opening sentence for this section that addresses both Part 1 and Part 2 below. Then, insert into the table the steps that are missing and enter the position title of the person who would perform each step. The beginning and ending steps have been provided for you and should remain in your table. Each process step should be concise and include an action verb. (Provide an introductory sentence that applies to the complete table and copy the table and insert information within.) Note: Although different organizations can use different hiring practices, focus on information from the case study to capture key steps needed for this system. Incorporating additional steps such as testing, second round of interviews, etc. may cause you to omit key steps required to for CIC’s process.
Part 2 – The overall hiring process has several steps which you listed for Part 1 above. For each of the steps listed, complete the To-Be Process column in the table describing how this part of the process will be supported by the technology solution to improve the hiring process. Then complete the Business Benefits of the Improved Process column by explaining how this part of the process can contribute to the overall business strategy – think at a higher level than the specific process step. For each step, identify the result of using the system, as shown in the two examples. While it is important the system will speed up each step of the process, think about how CIC or the responsible employees would benefit from using an automated system to perform that step.
The first row and last rows have been completed for you as an example and must be retained and not revised. Insert logical steps that would sequentially fall between #1 and #12