Which of the following sentences best begins a routine direct claim message?
Please refer to my order of May 1 concerning . . . .
We appreciate the prompt handling of our order.
Upon checking your shipment I found all to be in order except for . . . .
Seven of the Waldon China sets received under Invoice 717 were broken.
Your inefficiency and carelessness in packing has caused the damage of . . . .
Please refer to my order of May 1 concerning . . . .
We appreciate the prompt handling of our order.
Upon checking your shipment I found all to be in order except for . . . .
Seven of the Waldon China sets received under Invoice 717 were broken.
Your inefficiency and carelessness in packing has caused the damage of . . . .