1. According to the right to privacy, employers can conceal the nature of the job before hiring an employee.
2. The concept of “human resource management” implies that employees are interchangeable, easily replaced assets that must be managed like any other physical asset.
3. Currently, no federal laws outline how to use employee databases in order to protect employees’ privacy while also meeting employers’ and society’s concerns for security.
4. The role of an HR generalist is limited to recruitment and selection.
5. Which of the following is NOT a necessary quality of human resources?
A. Human resources are valuable.
B. Human resources are not imitable.
C. Human resources are easily retainable.
D. Human resources have no good substitute.
6. Why has the job trend shifted to broadly defined jobs?
A. Emphasis on innovation and quality
B. Demand for low skilled workers
C. Increased focus on simplifying jobs
D. Lack of competition
7. Job design is:
A. the process of defining the way work will be performed and the tasks that a given job requires.
B. the process of getting detailed information about jobs.
C. the process by which the organization attempts to identify suitable employees.
D. the planned effort to enable employees to learn job-related knowledge, skills, and behavior.
8. Organizational development and change are areas where HR professionals generally play only a supporting role.
9. As a type of resource, human capital refers to:
A. the wages, benefits, and other costs incurred in support of HR functions within an organization.
B. executive talent within an organization.
C. the tax-deferred value of an employee’s 401(k) plan.
D. employee characteristics that add economic value to the organization.
10. According to the Gallup survey, which aspect of their jobs is most workers largely satisfied with?
A. Health insurance benefits
B. Retirement plans
C. Relations with coworkers
D. Amount of money earned
11. The Bureau of Labor Statistics estimates that about one-tenth of employed individuals work in alternative employment arrangements.
12. The U. S. workforce is predicted to become more diverse in terms of ethnicity and racial background.
13. An HRIS can be used to perform primarily all of the following EXCEPT: |
A.support strategic decision-making.
B. avoid litigation.
C. evaluate programs and policies.
D. motivate employees.
14. When an organization undertakes a complete review of its critical work processes to make them more efficient and to be able to deliver higher quality, it is engaging in:
A. outsourcing.
B. high-performance work system design.
C. total quality management.
D. reengineering.
15. What effect has the use of employee empowerment had upon recruiting? |
A. It has created an international labor market.
B. It has substantially enhanced employment opportunities for women and minorities.
C. It has shifted the focus away from technical skills to general cognitive and interpersonal skills.
D. It has significantly reduced recruiting costs.
16. How does e-HRM affect the analysis and design of work?
A. Online simulations, including tests and e-mail, can measure job candidates’ ability to deal with real-life business challenges.
B. Employees can review salary and bonus information and seek information about and enroll in benefit plans.
C. Employees in geographically dispersed locations can work together in virtual teams using video, e-mail, and the Internet.
D. Online learning can bring training to employees anywhere, anytime.
17. Privacy, as an important issue in e-HRM, might best be addressed by which one of the following technologies?
A. A website
B. An intranet
C. A high-performance work system
D. A shared service center
18. When two companies join forces and become one entity, it is termed a:
A. partnership.
B. consolidation.
C. merger.
D. joint venture.
19. Independent contractors are:
A. persons who work for an organization only when they are needed.
B. self-employed individuals with multiple clients.
C. employed by a temporary agency.
D. employed directly by a company for a specific time.
20. Which one of the following technologies lets a company rent space on a remote computer system and use the system’s software to manage its HR activities, including security and upgrades?
A. Application service providers
B. Internet portals
C. Shared service centers
D. Business intelligence
21. Title VII of the Civil Rights Act of 1964 applies to all organizations that employ 20 or more persons working 20 or more weeks a year and that are involved in interstate commerce.
22. The Civil Rights Act of 1991:
A. limits damage claims to lost benefits and attorney’s fees and costs.
B. requires violators to pay punitive damages that cover emotional pain and suffering.
C. requires violators to pay compensatory damages, an amount beyond actual loss.
D. limits the maximum punitive damages allowed, depending on the size of the organization.
23. The EEOC is NOT the enforcement agency for the:
A. Age Discrimination in Employment Act of 1967.
B. Rehabilitation Act of 1973.
C. Equal Pay Act of 1963.
D. Americans with Disabilities Act of 1990.
24. Which legislative/regulatory actions are under the direct control of the President?
A. Constitutional amendments
B. Judicial decisions
C. Legislation
D. Executive orders
25. Title VII of the Civil Rights Act of 1964 prohibits employers from discriminating against individuals based on all of the following EXCEPT:
A. age.
B. race.
C. religion.
D. national origin.
26. Under the disparate impact, the plaintiff must prove that the employer intended to discriminate.
27. Which of the following cases would most likely be subject to a lawsuit filed under the disparate treatment theory of discrimination?
A. A group of females is laid off due to a downturn in business.
B. Black applicants are being disproportionately rejected on the basis of a psychological test.
C. A black applicant is turned down for a job based on handwriting analysis.
D. A woman with school-aged children is rejected on the assumption that she will frequently be absent from work.
28. An individual wishing to file a complaint with the EEOC or a similar state agency must file the complaint within _____ days of the incident.
A. | 30|
B. | 60|
C. | 90|
D. | 180|
29. The three basic components of an affirmative action plan include all of the following EXCEPT:
A. utilization analysis.
B. measurement tools.
C. goals and timetables.
D. action steps.
30. When an individual is promised a positive outcome for submission to sex, or threatened with a negative outcome for failure to submit to sex, this is referred to as:
A. disparate treatment.
B. disparate impact.
C. reverse discrimination.
D. quid pro quo harassment.